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A Profitable Operation

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Service. Operations. Margins.

At Alta Vista, BCG operates a full-service restaurant/bar open to the public, private members dining area, snack bar, and full-service catering/banquet operation at the privately-owned 18-hole private club.  Last year, the operation grossed nearly $1.8 million, netting a considerable margin. 

Profitable F&B Operation 

Alta Vista

BCG developed and implemented several programs and procedures to build and maintain profitable a la carte and banquet/event businesses, trained staff in procedures unique to operating successful food and beverage operation at golf clubs, and instilled the firm’s ‘Customer Experience Vision.’  Specific components of such programs and procedures include:

  • Banquet Marketing and Sales Plan
  • Food & Beverage Operation Policies and Procedures Manual
  • Banquets and Events Policies and Procedures Manual
  • Guest Services Guidelines
  • Safe Food & Beverage Handling Techniques
  • Kitchen Procedures
  • Cooking and Presentation Training
  • Alcohol Service Training