Comments from Our Guests
Receiving awards and accolades is nice and well-deserved, but the comments we get from our guests are what drives us.
Treating each guest to a fun and enjoyable experience is more than a statement. It’s our culture. It’s what we train our employees to deliver every day at every BCG-managed course. It's to ACE the Guest ExperienceTM.
We get thousands of comments from our guests. We’re proud of every single one. Here's just a sampling:
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“Today was our first time playing your course. My son and I were both very impressed on how nice the staff and the course were. It was a pleasure to play there – we can't wait to get back to Ashwood (CA) again!”
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“Your staff at Bent Creek (FL) is the best in the City of Jacksonville. They treat you great, like one of the family. Most of my dealings have been with Nancy and Patrick, and they are wonderful!”
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“On behalf of the ladies from the CLGA, thank you for taking good care of us this past golf season at Eisenhower (MD). The nights were a great success and the group is excited about doing them again next year.”
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“I took an informal outing of 16 golfers to Lederach (PA) yesterday. The staff there was great – they genuinely cared that we had a good time. The course, as always, was in excellent condition, and everything about our experience was top-notch.”
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“Our group of 10 says thanks for the hospitality and for the condition of George Dunne (IL). It's a great layout and the playing conditions are now as good as the course. It was truly a pleasure in every way.” |
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“When I bring guests to Pine Ridge (NY), they are impressed. When you pull up, Freddy is there to take your clubs and knows everyone's name. When you check-in at the desk, Dave greets you and the starter Jay always serves with a smile. Thank you for making every Saturday morning extra special for me.”
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“I can't begin to thank you and all your staff enough for the wonderful job on Lauren's Sweet 16 Party. We all had such a wonderful time. All the staff at Royce Brook (NJ) was courteous, very helpful and accommodating. The room looked beautiful and the food was terrific. Not to mention the awesome cake. We will have many memories that will last a lifetime!”
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“We had a great time at Shadow Hills (CA) yesterday. Everything was perfect – course conditions, weather – and everyone on your staff were very professional and demonstrated great customer service.”
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“We played this past Sunday at Virginia Oaks (VA). While the course was still a little wet from the welcome rains, the conditions were great and the greens were very fast. Dan in the clubhouse was very personable. We had a very enjoyable experience.” |
